Subscription Terms and Conditions

These terms apply to all subscription plans (“the Service”) offered by Atlas Digital AB (“Atlas Digital”, “we”, “our”, “us”) via atlasdigital.se and related domains.
By subscribing, you agree to the following terms.

For general or one-time projects, please see our General Terms.

1. General Information

Atlas Digital AB is registered in Sweden under organization number 559567-7286.
Registered seat: Göteborg, Västra Götaland.
Prices are listed in Swedish kronor (SEK).

• Consumer prices include VAT (moms).
• Business prices exclude VAT.

We reserve the right to correct errors, adjust pricing, or update information at any time.

You must be at least 18 years old to enter a subscription agreement.
If you are under 18, written consent from a guardian is required.

2. Subscription Structure

Each subscription includes a complete, managed website according to the selected plan:

All plans include secure hosting and one domain for the first 12 months, unless otherwise stated.

Atlas Digital does not charge a setup, onboarding, activation, or start fee for the standard subscription Service. Charges for separately agreed custom development, third-party services, domain renewals after the included period, or other optional additions may apply only where clearly disclosed and agreed before they are ordered.

3. Agreement Duration, Renewal, and Withdrawal

The Service is available with monthly or annual billing, as selected at purchase. The prices and discounts specified on the Website at the time of purchase apply. You may cancel at any time by written notice to info@atlasdigital.se or through any cancellation method we make available.

For monthly subscriptions, there is no minimum contract term or binding period. Cancellation takes effect at the end of the current paid monthly billing cycle. The Service, including hosting, remains available until that date unless it is suspended or terminated earlier under these terms or applicable law. No cancellation fee, early-termination fee, or charge for future monthly fees applies.

For annual subscriptions, cancellation prevents automatic renewal and takes effect at the end of the current paid 12-month billing period. The Service, including hosting, remains available until that date unless it is suspended or terminated earlier under these terms or applicable law. Payments for an active annual billing period are non-refundable on early cancellation, except where mandatory law requires otherwise.

A consumer has a 14-day right of withdrawal where required by applicable law. If the consumer expressly requests that Atlas Digital begins providing the Service during the withdrawal period, and acknowledges the consequences of that request, the consumer may be required to pay for the part of the Service provided before withdrawal. The right of withdrawal may cease only to the extent permitted by mandatory law.

4. Included Services, Updates, and Custom Features

Each plan includes the level of maintenance and content updates described on our website.
During the subscription, Atlas Digital performs ongoing technical upkeep, monitoring, and security updates.

Definition of “Update” (Fair Use Policy)

To ensure balanced and sustainable service for all customers:

• An update means a reasonable content change, such as replacing text, swapping images, or modifying one page section.
• Updates do not include redesigning multiple pages, adding new sections across the site, or simultaneous changes to every page.
• Only one page may be updated at a time within a given update cycle.
• Large structural changes or continuous redesign requests will be billed at the current hourly rate.
• Atlas Digital reserves the right to determine whether a request qualifies as an update or a new development task.

Additional Feature Development

Customers may request custom features or design extensions (e.g., new page templates, booking tools, integrations, galleries, blogs, forms, multilingual add-ons, or animations).

• Such features will be evaluated for technical feasibility.
• Approved requests are billed at the agreed hourly rate.
• If the new feature increases ongoing maintenance, support, or update complexity, it may result in a corresponding adjustment to the monthly subscription fee to ensure stable long-term operation.

All added features remain covered under the customer’s active subscription once approved and integrated.

5. Domains and Hosting

Hosting is always included and automatically renewed as part of the active subscription.
Atlas Digital ensures stable and secure hosting through our trusted infrastructure (e.g., Cloudflare and associated partners).

Domain registration is included for the first year of service.
After 12 months, domain renewal is billed at the registrar’s cost price plus a small administrative fee.

If the customer wishes to move their domain to another provider, Atlas Digital can assist for a migration fee based on the actual working time.

6. Pricing and Payment

All prices are in SEK.
Consumer prices include VAT; business prices exclude VAT.

Payment Frequency

Monthly subscriptions are billed monthly in advance. Annual subscriptions are billed annually in advance at the discounted price, if any, specified on the Website at the time of purchase.

Payment Methods

Atlas Digital currently supports the following payment options:

• Bank or card payment
• Swish
• PayPal
• Invoice (subject to approval)

Atlas Digital reserves the right to enable, disable, or restrict specific payment methods at its sole discretion, depending on technical availability or risk management considerations.
All available payment methods at the time of purchase are displayed on the checkout page or in the invoice.

Payment is charged in advance according to the selected monthly or annual billing option. Late or missing payments may lead to temporary suspension of the website and hosting until full payment is received.

If new functionality or additional components significantly increase system complexity or maintenance costs, Atlas Digital may propose an adjusted monthly or annual rate to reflect the expanded service scope.
Any such change will always be communicated and agreed upon in writing before activation.

7. Customer Responsibilities

• Provide accurate and complete information when ordering.
• Supply all required text, images, and other materials before or during onboarding.
• Respond to communication promptly so the service can be maintained effectively.

Atlas Digital is not responsible for delays caused by missing or unclear materials from the customer.

8. Satisfaction Guarantee

We offer a 30-day satisfaction guarantee for all subscription packages.
Within the first month, Atlas Digital will make reasonable revisions and corrections based on your feedback at no additional cost.

If issues are caused by customer edits or third-party interference, we may charge the standard hourly rate for restoration.

9. GDPR and Data Protection

Atlas Digital complies fully with the General Data Protection Regulation (GDPR) and Swedish data protection laws.
We store only the data necessary to provide and invoice our services.

• Data is never sold or shared without consent.
• Access to personal data is restricted to authorized staff.
• You can request a copy or deletion of your data by contacting info@atlasdigital.se, subject to accounting law limitations.

For full details, see our Privacy Policy.

10. Liability and Force Majeure

Atlas Digital strives for over 95% uptime, but does not guarantee uninterrupted availability.
We are not liable for downtime or service disruption caused by:

• External hosting or network providers
• Third-party integrations or plugins
• Events outside our control (force majeure), including war, pandemics, natural disasters, or widespread internet outages.

In no case shall Atlas Digital’s total liability exceed the amount paid by the customer during the past 12 months of service.

11. Termination, Ownership, and Data Deletion

When the Service ends, the website and hosting service remain active until the end of the current paid billing month. Before that date, the client may request an export of client-provided website content, including text, images, and other materials supplied by the client, in a reasonably available format.

The client retains ownership of its own text, images, logos, trademarks, and other materials it provides to Atlas Digital. The client also retains ownership of its domain name, provided that domain registration and renewal charges due to the relevant registrar have been paid. On request, Atlas Digital will provide reasonable assistance with transferring the domain to another provider; reasonable migration assistance fees may apply where work beyond a standard transfer is requested.

Atlas Digital retains ownership of its website code, templates, design system, methods, proprietary components, and any other pre-existing or reusable materials. These are licensed to the client only for use during an active subscription and are not transferred when the Service ends, unless the parties agree otherwise in writing.

Thirty (30) days after the Service ends, Atlas Digital will permanently delete hosting data, website backups, and client content in its operational systems, unless retention is required by applicable law or necessary to establish, exercise, or defend a legal claim. Billing and accounting records are retained for the period required by law.

12. Governing Law and Disputes

These terms are governed by Swedish law.
Atlas Digital follows the recommendations of Allmänna Reklamationsnämnden (ARN) for consumer disputes.
The venue for any legal dispute shall be Göteborgs Tingsrätt (Gothenburg District Court).

13. Changes to These Terms

Atlas Digital reserves the right to modify these terms at any time.
All updates are published at atlasdigital.se.
The latest version applies from the date of publication.

14. Contact

For any questions regarding these terms or your subscription:
📧 info@atlasdigital.se

© 2025 Atlas Digital AB. All rights reserved.